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- Wood species: Walnut, oak, padouk, plum or smoked oak.
- Refill: Faber-Castell rollerball black
- Material cap: brass with durable coating in gold or black
- Closure type: screw cap
- Dimensions: diameter 12 mm, length 145 mm
- Weight: 23 g
- How does the sample order work?
You can return the sample within 30 days for free and we will refund you the full amount. There is a sample logo engraved on the pattern.
- How does the order of the individual product work?
After the order is received, the logo is checked again for engravability. We will contact you in any case with a control print. Depending on the order situation and the size of your order, the order will be processed and shipped to you within 1-4 weeks. For more details look at the drop-down "order process".
- Why is there a minimum quantity?
Engraving orders require more individual attention before and after the purchase. We have currently optimized our processes so that we can offer as little as 5 pieces. If you have larger quantities, but with individual names, we can accommodate that. Just make an individual request!
- Is there a right of return?
Unfortunately, we cannot offer a return policy for engraved products. However, you can order a sample and get an idea of the product. In case of damage due to production errors or shipping, we will of course pay for it.
- Where does the wood come from?
The wood from the rollerball pen is carefully selected by our manufacture in Austria and comes from local wood suppliers. They obtain the wood from sustainable sources where the corresponding trees grow.
- How to exchange the refill?
You can simply unscrew the front part of the pen, remove the refill and replace it.
- Where can I buy refills?
We use very high quality Faber-Castell rollerball refills 148712. These can be found in our store, at numerous online dealers and retailers. There is also the possibility that refills from other companies will fit, we just haven't tested this extensively yet.
- Does the rollerball come with refill?
Yes, the rollerball pens come with a black ink refill from Faber-Castell.
- What materials is the rollerball made of?
The front golden part is made of high quality metal (brass) and the back part is made of solid wood. The refill is also made of metal with a ceramic tip.
- How do I care for the wooden rollerball pen?
The rollerball is sealed with an oil, which protects it from moisture. The seal makes it durable for several years.
What are the logo requirements?
It's best to upload only high-resolution, cropped files (e.g. PNG). CLICK HERE to go to a page where you can easily crop your logo. Ideally, the logo is already black. The laser cannot engrave grayscale.
Don't worry: We check each logo again after we receive your order and will contact you if we see any room for improvement. Our motivation is that your logo will look great on your new menus!
After receiving your order, the logo will be checked again for engravability. We will contact you in any case with a control print. Depending on the order situation and the size of your order, the order will be processed and shipped to you within 1-4 weeks.